How can we help?
We’re here to assist you with any questions or issues you may have.
Contact Us
Our support team is ready to help. We typically respond within 1–2 business days (Europe business hours).
General Support
For questions about the app, subscriptions, features, or troubleshooting.
info@magiqapp.comPress Inquiries
Media inquiries, press kit requests, and partnership opportunities.
press@magiqapp.comFrequently Asked Questions
Looking for quick answers? Check out our comprehensive FAQ page for information about plans, credits, editing tips, privacy, and more.
Browse FAQsManaging Your Subscription
Cancel or change your subscription
All subscriptions are managed through the App Store (iOS) or Google Play (Android):
- iOS: App Store → Profile → Subscriptions → Magiq
- Android: Play Store → Profile → Payments & subscriptions → Subscriptions → Magiq
Restore purchases
Open Magiq → Settings → Restore Purchases. Make sure you’re logged into the same store account you used to purchase.
Privacy & Data
Your privacy matters to us. We process photos on-device by default and never train AI models on your content. Learn more in our Privacy Policy.